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    • Who we serve

      Our integrated care pathways deliver lasting change, meaningful outcomes, and cost savings to our partners.

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      Proven to deliver better clinical outcomes and free up time and resources for your healthcare team

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      Clinical evidence and case studies show the value Florence provides to our partners.

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      Florence delivers precise, psychology-based, intelligent health messaging.

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Proven to free up clinical time and reduce hospital admissions while delivering better health outcomes and patient experience. By continuous, automated clinical conversations, powered by AI, Florence drives improved patient engagement and self-management.

Cost effective, wider clinical reach

Patients are reassured, adhere to treatment plans, reducing unnecessary demands on clinical time.

Clinicians have access to real time data, facilitating quicker diagnoses, earlier interventions, and management of larger patient cohorts.

0 % Fewer
Emergency Admissions
0 % Less Clinical Time
Required by clinicians
0 % Adherence
To medication

Simple to implement, better outcomes.

Better prepared patients have lower risk of complications,  readmissions and have shorter hospital stays.

Fewer cancellations, care-coordination hours, and required follow up appointments free up clinical time allowing clinicians to manage more patients more cost effectively.

0 % Drop
In poor preparation
0 % Fewer
Care coodination hours
$ 0 k Saved
From fewer cancellations

Speak to our Clinical Engagement Expert

Unlock the value Florence can bring you, your team, and your patients.

Automated clinical conversations

Over 10 years and through 20+ million patient interactions the team has refined Flo’s intelligent, human-like persona to create positive health-improving relationships with individual patients.

Florence is accessible and incredibly simple for patients to use – all you need is a mobile phone (no app to download!).

Florence is managed by admin and clinicians via a powerful, intelligent and secure software platform, clinically validated protocols, and extensive analytics.

Everything we do is focused on engaging patients and supporting behavioral change and self-care. This drives better clinical outcomes, better patient experience, and reduces clinical time.

Easy to roll-out

100+ successful implementations

Extensive clinical evidence

Over 110+ independent studies

Over 125+ clinical protocols

Simply tailored to local pathways


Remote patient monitoring

Deliver effective, low-cost remote monitoring with automated clinical conversations.

The Florence platform includes:

  • Real-time monitoring
  • Trends & escalations
  • Team can text patient directly
  • Outcome analytics
  • EHR integration

Independently clinically proven and trusted

Florence is the only evidenced-based technology enabled care service that supports routine healthcare delivery. You can rely on Florence to deliver safe and effective outcomes as evidenced in 20 peer-reviewed journal articles and over 100 independent clinical studies.

By working with academic institutions and clinical researchers, we have robust clinical evidence not only from the UK but also from successful trails and implementations in the United States (for the Veterans Administration) and in Australia.

From the very beginning of Florence, patient safety and clinical efficacy has been our top priority.

HSJ Awards 2020


Driving Efficiency Through Technology
Florence - Platinum Winner - Independent Living - Badge

News & Insights

AI: Don’t bamboozle me. Tell me how it actually works.

“Don’t bamboozle me, tell me how your AI actually works.  How do you know it is safe?”  These are great questions which I want to answer in plain English.  I have also added some FAQs at the end. Florence, our Digital Nurse, engages patients in automated clinical conversations and care

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Time savings and improved hypertension diagnosis demonstrated in Ely.  

A 6-month pilot at Staploe Medical Centre (part of Ely North and South PCN) has shown: Better Patient Engagement Since June 2023, Florence has been raising awareness of the importance of blood pressure monitoring, boosting patient confidence and developing a strong platform for significantly improved long-term clinical outcomes. Opt-in rates

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Case Study Packs

Contact Us

Generated Health
Harpswell, Maine 04079 USA

Call: +1 207-747-7408