Who we serve
Florence was designed to support patient self-care and provide easy home monitoring for healthcare organizations who seek to achieve the Quadruple Aim.
Value-Based Care Delivery
Care Coordination is key when you are taking financial risk. Automation enables wider reach, frequent engagement, and better ROI.
Our AI-powered, automated care coordination is proven to engage patients, deliver better outcomes and, importantly, substantially reduce hospital admissions and use of other expensive resources.
- 67% reduction in emergency hospital readmissions after cardiac surgery
- 66% fewer emergency call outs by COPD patients
- 75% savings in clinical time in hypertension medication titration
- 97% of patients find Florence easy to use.
Florence is used from simple collection of patient self-reported data for quality reporting to management of chronic patients and TCM.
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Acute Hospitals & Specialty Centers
Better patient experience, fewer complications by automating Pre & Post Procedure Care.
Successful procedures and good follow up are great for patients and deliver strong ROI. Florence’s automated care coordination has been successfully deployed in most specialties from preparing patients for colonoscopy to follow-up after cardiac surgery.
- 50% reduction in poor preparation for colonoscopy resulted in 20% more procedures completed.
- 72% of patients identified with ‘white coat hypertension’ able to proceed with surgery
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Primary Care & Community Health Centers
Better management of chronic conditions; free up staff.
Florence delivers empathetic, consistent and persistent care 24/7 to patients, personalized to their needs in frequency, timings, and tone, managing the routine care, and enabling clinicians to efficiently widen their reach, and engage all patients.
From simple collection of patient self-reported data for quality reporting to management of comorbid chronic patients and TCM, Florence’s ‘simple’ messages/conversations engage. Patients with their treatment plans, boost their understanding of their conditions. Florence reassures, educates and remotely monitors patients between visits, freeing up staff to concentrate on those most in need of care, and to deliver more fulfilling human encounters.
- 113% increase in medication adherence amongst diabetic patients, 1 point reduction in HbA1c levels, 64% less clinical time required.
- 97% hypertension patients fully adhere to medication, sustained 15% drop in systolic BP.
Florence is proven to support patients pre & post procedures, including surgery, and ensure better outcomes and financial savings. Better management of chronic conditions means better preparation for procedures, fewer complications, shorter hospital stays and quicker more sustainable recovery times.
- 30% fewer care coordination hours required
- 20% increase in completed procedures
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Health-Tech Partners
Augment your service and technology offer with AI-Powered Care Coordination.
Florence is based on a service-oriented, API-first architecture and can therefore easily augment other technology offerings and can be provided white-labeled. In the era of Value-Based Care, reimbursement models are changing, and the focus is shifting to technologies that deliver value.
What are the opportunities?
Move beyond analytics. Now that you help your clients with risk stratification or intervention strategies, the next is to ‘do something’. Backed by strong clinical evidence, Florence combines RPM, medication reminders, personalized coaching in English and Spanish.
Augment RPM offerings. Florence is a simple-to-deploy, low-cost solution. She can even be triggered to check in with patients based on readings from your RPM system.
Extend your Care Coordination Software. Florence can be bolted onto your software solution as an effective ‘member’ of staff that takes action based on change in the patient’s EHR; data collected by Florence (e.g. self-reported BP or SDoH).
