Automated Chronic Condition Management
Engage Patients. Improve Outcomes.
Free Up Clinical Time.
Florence drives patient engagement and behavior change through continuous, automated clinical conversations delivered via ‘simple’ SMS text powered by AI.
Florence combines automated remote monitoring, medication reminders and personalized coaching to deliver 24/7 care coordination and drive better self-management for all patient groups, leading to improved quality of care, reduced hospitalizations, and healthier lives.
Florence helps clinicians help patients help themselves.
Proven success with multiple chronic conditions
Florence provides low cost, scalable programs for patients suffering from one or more chronic conditions. By a combination of collecting vital signs readings, providing immediate feedback, and bite-sized education, Florence drives improved self-management and adherence to shared treatment plans.
Programs provide seamless access to services and personalized care according to a patient’s needs, reducing avoidable healthcare usage, exacerbations, and side-effects for non-compliance. Fewer demands are made on clinical time and with access to data and trends, the fewer face-to-face appointments required are more productive.
Proven BP Management Success
Florence provides low-cost, scalable hypertension management programs. By a combination of collecting patient readings, immediate feedback and bite-sized education, Florence drives improved self-management and medication adherence.
From diagnosis to titration and long-term monitoring, Florence supports a range of hypertensive programs freeing up clinical time while delivering better outcomes.
Over 30,000 patients have improved BP control with the support of Florence.
Simple, Effective Diabetes Management
Florence provides low-cost, scalable diabetes programs accessible to all patient groups. By combining the collection of BG readings, immediate feedback and bite-sized education, Florence drives sustained improved self-management and medication adherence.
With solutions for both Type I and Type II diabetes, Florence supports all patients while freeing up clinical time and delivering better outcomes.
Better COPD Care with Significant Savings
By continuous engagement of COPD patients, including collection of SATS readings, provision of advice and a strong focus on coaching and self-management, Florence is proven to dramatically reduce hospital admissions and improve patients’ quality of life.
From titration, medication adherence and long-term monitoring, Florence supports a range of COPD programs, reassuring patients when to take rescue medication, encouraging lifestyle modifications, and freeing up clinical time while delivering significantly better outcomes.
Better TCM, Simple to Implement
By continuous engagement, collection of data and education, Florence helps clinicians manage more patients at home post hospitalization, more cost-effectively, while reducing the risk of readmission.
Transition from hospital to home is supported for patients, with bi-directional conversations answering their needs, and reminding them about medication and follow-up appointments. Vital signs readings enable clinicians to closely monitor patients for any signs of deterioration ensuring timely and accurate interventions.
200,000+ patient successes across key conditions
Florence has demonstrated efficacy in the US, UK and Australia across a range of chronic conditions and maternity.
Solving your key challenges
With staff shortages and increasing demand on healthcare it has never been more important to motivate patients to help themselves in managing their health and wellbeing, improve their health outcomes and avoid unnecessary visits and costly hospitalizations.
Staff Shortages
Intelligent Automation
in English & Spanish.
Hard to Engage Patients
Daily/Frequent Conversations, incl. readings, reminders, coaching.
New IT Difficult
Simple to implement, minimal training.
No app to download, texts reach all patients.
Clinically validated
With over 23 million patient interactions, and 200,000 clinically validated patient successes across the US, UK, and Australia, Florence is proven to improve health outcomes, free up clinical time and reduce costs.
Florence uses the Behavior Change Wheel as the framework to support patients and clinicians adopt healthier lifestyle choices and improve outcomes. Even modest lifestyle modifications e.g. weight, exercise, stress, medication adherence, can have a significant impact on a patient’s health and by continuously engaging, encouraging and crucially persisting, Florence gives patients the confidence and knowledge for sustained behavioral change.
Simple to implement
- Tested protocols
- Can be deployed in 30 minutes
- Can be tailored to local needs
- APIs available for bulk management
- Almost zero training for staff
- Simple patient onboarding and accessible to all patients
- No complicated app to download
- No passwords for patients to remember
- No smartphone required
Which conditions would you like to discuss?
Our team are available to discuss how Florence works or provide you with a demo.
Insights
Time savings and improved hypertension diagnosis demonstrated in Ely.
A 6-month pilot at Staploe Medical Centre (part of Ely North and South PCN) has shown: Better Patient Engagement Since June 2023, Florence has been
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