The AI Nurse Automating Care Management
75% more clinical efficiency
80% higher patient engagement
65% fewer readmissions
Florence expands your clinical team’s capacity by automating routine care. Proven to boost patient engagement and deliver better clinical outcomes, she gives your staff more time to focus on what matters most.
Through frequent, empathetic text conversations over weeks or months, Florence gathers patient readings, ensures medication compliance, provides health advice, and answers questions 24/7. She makes sure patients feel connected to their clinical team and nudges them towards healthier behaviors. Florence only alerts her human colleagues when necessary.
Cost effective, wider clinical reach
Patients are reassured, adhere to treatment plans, reducing unnecessary demands on clinical time.
Clinicians have access to real time data, facilitating quicker diagnoses, earlier interventions, and management of larger patient cohorts.
Simple to implement, better outcomes.
Better prepared patients have lower risk of complications, readmissions and have shorter hospital stays.
Fewer cancellations, care-coordination hours, and required follow up appointments free up clinical time allowing clinicians to manage more patients more cost effectively.
Speak to our Clinical Engagement Expert
Unlock the value Florence can bring you, your team, and your patients.
Safe & easy to implement & use
97% of patients find Florence easy to use. She communicates in Spanish and English. Text messaging ensures the widest reach and digital equity – no internet access required and there is no complex app to download.
Florence is safe, clinically validated, and proven with over 250,000 patient successes. All messages to patients from Florence are pre-scripted and fully controlled by clinicians through evidence-based protocols and knowledge bases.
Florence then uses AI to understand incoming patient messages, including misspellings or poor grammar.
Engage, Manage & Monitor Patients
Deliver effective, low-cost remote monitoring with automated clinical conversations.
The Florence platform includes:
- Real-time monitoring
- Trends & escalations
- Team can text patient directly
- Outcome analytics
- EHR integration
Independently clinically proven and trusted
Florence is the only evidenced-based technology enabled care service that supports routine healthcare delivery. You can rely on Florence to deliver safe and effective outcomes as evidenced in 20 peer-reviewed journal articles and over 110 independent clinical studies.
By working with academic institutions and clinical researchers, we have robust clinical evidence not only from the UK but also from successful trials and implementations across the United States and in Australia.
From the very beginning of Florence, patient safety and clinical efficacy has been our top priority.
WINNER
Driving Efficiency Through Technology
News & Insights
Redetermination: How the Safe AI Nurse Is Keeping Members Engaged and Coverage Intact
On January 1, 2027, Medicaid coverage gets harder to keep. New federal rules will require able-bodied adults aged 19–64 to complete 80 hours of work or community activity each month – with eligibility verified every six months. For the approximately 18 million members affected, navigating this process will be complex,
Between Visits: How AI Messaging Is Reshaping CKD Care
Community nephrology pilot demonstrates how AI-assisted SMS can improve CKD patient engagement, reinforce guideline-directed therapy, and support performance in risk-bearing and value-based care models. Chronic kidney disease doesn’t progress because of what happens during office visits – it progresses because of what happens between them. Yet most nephrology practices operating
How Florence Works and Uses AI
Florence uses AI in a safe and controlled way. Florence does not use AI to generate messages to patients; this removes the risk of hallucination and other typical AI safety concerns. Our architecture combines: The configuration of all of Florence’s actions is 100% controlled by our customer’s clinical team. Florence is not a typical conversational AI chatbot. The LLM is
Medicare & MA Attribution Files Are on the Way – Are You Ready?
As Medicare value-based care success becomes more challenging, patient attribution & engagement have become the most important drivers of performance. When new attribution files arrive, many organizations face a familiar challenge: Attribution isn’t just administrative – it shapes who’s responsible for patient engagement, care coordination, and performance in value-based programs.
Dr Lowentritt & AI Nurse Florence Partner to Transform Chronic Kidney Disease
Generated Health has announced a groundbreaking collaboration with Dr. Joshua E. Lowentritt, nationally recognized nephrologist and value-based care leader, to launch an AI-powered chronic kidney disease (CKD) protocol for Florence, the company’s AI Nurse. This partnership will improve CKD patient outcomes, prevent avoidable hospital visits, and give patients the tools
Hypertension: 8 Weeks to Control
A Health IT Director’s Journey with Florence “I think all clinicians should consider using Florence for their HTN and pre-HTN patients.” From Assumptions to Action Thanks to participating in one of three Florence programs at Marshall Medical, Lēya Eddy, a 56-year-old Director of Informatics, successfully brought her Stage 2 hypertension