The AI Nurse Automating Care Management
75% more clinical efficiency
80% higher patient engagement
65% fewer readmissions
Florence expands your clinical team’s capacity by automating routine care. Proven to boost patient engagement and deliver better clinical outcomes, she gives your staff more time to focus on what matters most.
Through frequent, empathetic text conversations over weeks or months, Florence gathers patient readings, ensures medication compliance, provides health advice, and answers questions 24/7. She makes sure patients feel connected to their clinical team and nudges them towards healthier behaviors. Florence only alerts her human colleagues when necessary.
Cost effective, wider clinical reach
Patients are reassured, adhere to treatment plans, reducing unnecessary demands on clinical time.
Clinicians have access to real time data, facilitating quicker diagnoses, earlier interventions, and management of larger patient cohorts.
Simple to implement, better outcomes.
Better prepared patients have lower risk of complications, readmissions and have shorter hospital stays.
Fewer cancellations, care-coordination hours, and required follow up appointments free up clinical time allowing clinicians to manage more patients more cost effectively.
Speak to our Clinical Engagement Expert
Unlock the value Florence can bring you, your team, and your patients.
Safe & easy to implement & use
97% of patients find Florence easy to use. She communicates in Spanish and English. Text messaging ensures the widest reach and digital equity – no internet access required and there is no complex app to download.
Florence is safe, clinically validated, and proven with over 250,000 patient successes. All messages to patients from Florence are pre-scripted and fully controlled by clinicians through evidence-based protocols and knowledge bases.
Florence then uses AI to understand incoming patient messages, including misspellings or poor grammar.
Engage, Manage & Monitor Patients
Deliver effective, low-cost remote monitoring with automated clinical conversations.
The Florence platform includes:
- Real-time monitoring
- Trends & escalations
- Team can text patient directly
- Outcome analytics
- EHR integration
Independently clinically proven and trusted
Florence is the only evidenced-based technology enabled care service that supports routine healthcare delivery. You can rely on Florence to deliver safe and effective outcomes as evidenced in 20 peer-reviewed journal articles and over 110 independent clinical studies.
By working with academic institutions and clinical researchers, we have robust clinical evidence not only from the UK but also from successful trials and implementations across the United States and in Australia.
From the very beginning of Florence, patient safety and clinical efficacy has been our top priority.
WINNER
Driving Efficiency Through Technology
News & Insights
Celebrating Hypertension Management Success
A blossoming partnership between clinical staff, patients and Florence, the AI nurse automating care management via text, has been key to the hypertension successes being achieved by Lackey Clinic, Virgina. Thanks to Florence gathering patient BP readings, appointments are far more fulfilling for patients and clinicians resulting in 72% of
Simply Plug AI Nurse Florence into Epic and Other EHRs
Think of Florence, the AI Nurse, as a trusted member of your clinical team—fully integrated into your workflow and your EHR. With just a click, you can refer one or multiple patients to Florence directly from your EHR. Once referred, Florence takes charge based on the selected protocol: engaging, managing,
TAFP Reflections: Everything is Big in Texas…Including the AI Nurse Opportunity
Ingolv Urnes and Eric Bender have returned from the Texas Academy of Family Physicians’ (TAFP) Annual Summit inspired by the innovative approach of many of the doctors they met, and the opportunity Florence, the AI Nurse, presents to family physicians to automate care management and so reduce workload while improving
AI Power is Here: Achieve Better Outcomes & Free up Staff
I have just returned from two inspirational days at the NAACOS Fall Conference in Washington, D.C. meeting great leaders and hearing many great success stories. A special thanks to Founding President and CEO, Clif Gaus, Sc.D. who is retiring after over a decade; ‘The Movement’ has achieved a lot and
Average of Three Appointments Saved per Hypertensive Patient in Staffordshire
“Not only the number of contacts, but the time taken to diagnose hypertension and bring patients with high blood pressure under control has reduced significantly. Previously it might have taken anything from weeks to a few months; now it can be done over a period of three to four weeks”
Patient Engagement. The Holy Grail – How to scale it?
In September 2024, Dr. Mark Stephan, Chief Medical Officer at Equality Health, and Ingolv Urnes, CEO of Generated Health, came together for an engaging fireside chat. Their conversation explored Equality Health’s ground-breaking strides as a leader in value-based care (VBC), the challenge of patient engagement, and the role of Florence,
