Think of Florence, the AI Nurse, as a trusted member of your clinical team—fully integrated into your workflow and your EHR. With just a click, you can refer one or multiple patients to Florence directly from your EHR.
Once referred, Florence takes charge based on the selected protocol: engaging, managing, and monitoring the patient throughout their care journey. Just like a staff member, she populates your EHR with patient-reported readings (e.g., blood pressure, blood glucose, or mood scores) and flags critical issues such as medication nonadherence or social determinants of health (SDOH) challenges.
Proven Efficacy, Proven Time Savings for Clinicians
With over 250,000 patients served, Florence has delivered measurable clinical and operational results:
- Improved population health outcomes, including a 1-point A1C reduction, better blood pressure management including 41% of hypertensive patients improving at least a stage, and improved medication adherence to 97%.
- Significant reductions in hospital admissions (74% for CHF patients).
- Fewer procedure cancellations, such as a 50% reduction in missed colonoscopies.
Florence engages with patients frequently—sometimes daily—over periods ranging from 15 days to a full year. Shorter, high-intensity protocols, like those for hospital discharge, transitional care management (TCM), and pre/post-procedure pathways, ensure critical touchpoints are covered. Chronic care protocols, such as blood pressure management or medication adherence, often span 90 days to a year, offering consistent and scalable support.
Unburden Clinicians—Your Workflow, Your EHR
Florence is designed to increase clinical capacity without disrupting workflows. By seamlessly integrating into your existing EHR and processes, Florence minimizes change management and reduces toggles and clicks for clinicians.
Examples of Florence’s impact in action:
- Colonoscopy Prep: EHR pings Florence automatically when a patient is scheduled for the procedure and triggers a protocol. Florence supports that patient with reminders and prep as she counts down to the procedure date. Result: fewer cancellations, better prepared patients and less work for the clinical and scheduling teams.
- Hypertensive Management at Scale: Patients are identified in the EHR and automatically assigned a series of protocols from diagnosis to titration and long-term management. Florence sends BP readings back to the EHR. Result: five-to-ten fold savings of time.
- Discharge Protocols: Triggered via the ADT feed in the EHR, newly discharged patients are assigned to a discharge or TCM protocol. Result: Reduced readmissions – for CHF we reduced readmission by 74%.
Integration Platform Trusted by Thousands
Florence’s seamless integration is powered by Gemini, a proven interoperability platform. Built on Mirth – healthcare’s leading integration engine with over 500,000 downloads – Gemini has connected thousands of health IT systems nationwide.
With HITRUST CSF r2 certification, Gemini ensures top-level security and compliance.
Our platform supports direct, point-to-point interfaces and robust API connections to national networks like Carequality, eHealth Exchange, CommonWell Health Alliance, and QHINs (TEFCA).
Let’s Connect
Contact us to discuss how Florence can seamlessly integrate into your workflows or to schedule a demo.
US: Eric Bender ebender@generatedhealth.com
UK: Kylie Dentith kylie.dentith@generatedhealth.com
Aus: John Griffiths john.griffiths@generatedhealth.com