100% Satisfaction & Nurse Time Halved in Wound Care
In a targeted pilot within a broader community nursing service, Pennine Care tested Florence, a persona-based text‑messaging tool, to support patients in self-managing their wounds between in-person visits. Key outcomes from the trial included: This pilot illustrates that even a modest-scale deployment of remote support can meaningfully improve service efficiency, patient satisfaction, and workforce utilization. […]
Diabetes – Florence Delivered Significant 4 month improvements in HbA1c
Derbyshire Community Health Services – NHS Foundation Trust Flo Helps Me Take Control of My Diabetes After being diagnosed with Type 1 Diabetes at the age of ten Naomi has struggled to keep her condition under control throughout her teenage years. It can be very challenging to manage a condition at this age as work and socializing take […]
72% of patients who exceeded surgery pre-assessment BP limits discovered to be totally normotensive.
Streamlining Surgery Pre-assessment with the Implementation of Florence High blood pressure is a relatively common reason for a surgical intervention having to be postponed. Patients who may be affected by ‘white coat hypertension’ during their pre-procedure assessment use Florence to remotely monitor their own blood pressure for seven days which enables the nurses to decide on […]
Hypertension monitoring improves efficiency and supports clinical decision making in General Practice
Morag Hearty Programme Manager Lesley Aitken Programme Assistant Helen Alexander Report Compilation Rapid Improvement Study: Hypertension Monitoring in General Practice Many people are asked to attend their GP or Practice Nurse for the sole reason to have their blood pressure monitored and do not benefit in any other way from the visit. NHS Lanarkshire conducted a study with the aim to asses […]
Mental Health; Memory Support for Mild Cognitive Impairment or Mild to Moderate Dementia
North Staffordshire Combined Healthcare NHS Trust Autographer + Flo: A Memory Support Intervention Improving the Quality of Lives for People with Mild Cognitive Impairment (MCI) or Mild to Moderate Dementia Case Study North Staffordshire Combined Healthcare NHS Trust provides mental health, addictions, children’s services and learning disability services predominantly to people living within Stoke-on-Trent. Lisa Sharrock (Mental […]
Gestational Diabetes Mellitus – Safe full-term pregnancies with Florence
Victoria Bowman Midwife Anita Brockbank Diabetes Specialist Midwife Royal Victoria Infirmary – Gestational Diabetes Mellitus Midwife Victoria in this short video explains how Florence engages women to feel more in control, resulting in reduced anxiety, better use of clinical time and have less need of prescriptions. Victoria goes on to talk about how there are fewer babies […]
Insulin stopped after three weeks with Florence
Michelle Denyer Diabetes Specialist Nurse Three weeks with Florence and I could stop taking insulin Brenda Greaves is a retired Nurse with a good number of years’ experience working in the National Health Service (NHS). So it will be no surprise to find that rather than take a leisurely approach to her retirement, Brenda instead takes […]
Florence helps domestic violence and abuse disclosure
Florence feels more like a friend than a computer system The diabetes and endocrinology team in Sandwell began using Florence in 2013. Dr Pete Davies recalls one of the first patients to sign-up; “She was a bubbly, intelligent middle-aged woman and high blood pressure was not the main reason for seeing her in my endocrine […]
Successful Early intervention possible for postural hypotension in Parkinson’s Disease
Sitting and standing blood pressure in patients with Parkinson’s Disease Led by the Parkinson’s Disease Nurse Specialist Team (PDNS), Florence is reinforcing the shared management plan for patients with Parkinson’s Disease at City Hospitals Sunderland demonstrating a positive impact on patient’s clinical management to reduce the risk of hospitalization due to postural hypertension. Postural […]
Enhanced diabetes management transforms care and reduces need for medication and associated costs.
Florence, or Flo for short, is a simple but effective messaging system that is enhancing the care of patients with diabetes living in North Derbyshire who are referred to the Derbyshire Community Health Service (DCHS) Community Diabetes Team. The Community Diabetes Specialist Nurses (DSNs), Michelle Denyer, Beth Cooper, Joanne Hulme and Clare Reynolds, are at the […]
