News & Insights
AI Nurse: Why So Effective for Comorbid Diabetes & Hypertension Patients?
Better managing patients with multiple chronic conditions is becoming critical – both for patients’ quality of life and for purely economic reasons for health plans and ACOs. Here we explore why Florence the AI Nurse is so successful in managing multimorbid patients with a particular focus on the increasingly large
CHF: AI Nurse holds the key to patients’ hearts (and your CFO)
Automated Care Management Reduces Readmissions & Saves Staff Time Congestive Heart Failure (CHF) is putting patients, ACOs and health plans (particularly Medicare MA) under pressure. It is the highest costing ambulatory care sensitive condition (ACSC) in the US. One estimate suggests the total annual median cost of treating a heart
Reflections from NAACOS Spring Conference 2024: Adding Value with an AI Nurse
Ingolv Urnes and Eric Bender have had time to draw breath and think about an exciting NAACOS (National Association of ACOs) 2024 Spring Conference. VBC momentum, initially slow, now seems unstoppable, primary care is key Accelerating growth in VBC contracts is apparent looking at revenue figures from large health systems.
Time savings and improved hypertension diagnosis demonstrated in Ely.
A 6-month pilot at Staploe Medical Centre (part of Ely North and South PCN) has shown: Better Patient Engagement Since June 2023, Florence has been raising awareness of the importance of blood pressure monitoring, boosting patient confidence and developing a strong platform for significantly improved long-term clinical outcomes. Opt-in rates
AI: Don’t bamboozle me. Tell me how it works and why it’s safe.
These are great questions which I want to answer in plain English. I have also added some FAQs at the end. Florence, our Digital Nurse, engages patients in automated clinical conversations and care coordination via simple SMS text. Florence sends patients messages and provides immediate feedback and answers questions; ‘she’ also provides the healthcare team with notifications based on agreed triggers. Patients respond to Florence by sending readings
Groundbreaking AI Research Partnership: Synthetic Patients and Gen AI Empowered ‘Nurse’
Generated Health and William & Mary have announced a groundbreaking agreement in the research and development of next generation AI to further ‘Automation of Care Coordination.’ The team will create ‘synthetic patient’ data to train the digital nurse ‘Florence’ using Generative AI and Reinforcement Learning. Florence automates the engagement and
AI Accelerates Automation of Care Coordination
Florence automates the engagement and management of patients through clinical conversations via text. The dialogs with patients are powered by evidence-based protocols and AI. In this article I discuss why AI-Powered Care Coordination not only delivers a better patient experience and improved clinical outcomes, but importantly frees up clinicians and
Patient Engagement: The Goal is Behavior Change and Self-Management
‘The patient is the largest and least utilized resource in healthcare’ to quote Warner Slack, the visionary physician. Unhealthy behaviors account for nearly 40% of premature deaths and substantial morbidity in the US (1) and, for most chronic conditions, modest lifestyle modifications can be impactful. Given the impact, you would
BLMK ICB – Improving population hypertension management using Florence
At a recent HTN Now webinar, our Chief Medical Officer Dr Jonathan Serjeant spoke with Matthew Davis, clinical pharmacist and cardiovascular disease (CVD) implementation lead from Bedfordshire, Luton and Milton Keynes (BLMK) ICB to discuss how Florence has improved population hypertension management for the ICS. Hypertension in BLMK Jonathan introduced
Staff Shortages: Automation of Clinical Care the Only Option
Unless you believe demand for healthcare will fall or nurses will stop retiring, there is no other option. Yes, you can automate back-office functions. Yes, AI can do lots of ‘sexy things’ such as reading x-rays more accurately and discovering new medicines faster. However, consider chronic disease and mental health
Transforming patient engagement in Virginia
In the ever-evolving landscape of healthcare, finding the balance between virtual, patient-centered, and outcome-focused care is a widespread goal. Real, sustained behavior change in patients is one of the most challenging things to offer and measure, especially when so many are managing multiple chronic conditions such as hypertension, diabetes, and
Managing Hypertension in Pregnancy
Anne and Becky, midwives at Great Western Hospital in Swindon, share how they have used Florence to successfully reduce appointments and better support expectant mothers to manage their hypertension.
