Automated clinical conversations via text messaging
Powered by evidence-based algorithms.
Free up clinical time.
Reduce utilisation.
50% Fewer appointments & calls
60% Lower hospital admissions
80% Correct medication use
Digital equity. Reach every patient.
Simple for everyone
No app & nothing to install
Improved clinical outcomes.
Better patient experience.
200,000 Successes in US, UK & Australia
100+ Clinical studies
20 Peer-reviewed articles
Florence is proven to free up clinical time and reduce hospital admissions while delivering better outcomes and patient experience. By continuous, automated clinical conversations via accessible text messages, Florence drives engagement and self-management. We help clinicians help patients help themselves.
Proven BP Management Success
Florence provides low-cost, scalable hypertension management programs. By combining reading capture, immediate feedback and bite-size education, Florence drives improved self-management and medication adherence.
From diagnosis to titration and long-term monitoring, Florence supports a range of hypertensive programs freeing up clinical time while delivering better outcomes. Over 30,000 patients have improved BP control with the support of Florence.
Simple, Effective Diabetes Management
Florence provides low-cost, scalable diabetes programmes that reach all patient groups. By combining BG reading capture, immediate feedback and bite-size education, Florence drives improved self-management and medication adherence.
Supporting both Type I and Type II diabetes, Florence supports a range of programs freeing up clinical time while delivering better outcomes.
Better Care for Mother & Baby
Florence has a proud record of educating, supporting and motivating new and expectant moms by enabling them to self-monitor their blood pressure and glucose levels and encouraging them to take up and continue breastfeeding.
This results in healthier moms, longer-term pregnancies, freed-up clinical time and significant cost savings.
Better TCM, Simple to Implement
By continuous engagement, collection of data and education, Florence can help you manage more patients at home, more cost-effectively while reducing the risk of readmission.
Better COPD Care with Significant Savings
By continuous engagement of COPD patients, including a collection of readings, provision of advice and a strong focus on coaching and self-management, Florence is proven to dramatically reduce hospital admissions and improve patient’s quality of life.
200,000+ patient successes across key conditions
Florence has demonstrated efficacy in the US, UK and Australia across a range of chronic conditions and maternity.
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We'll be in touch to demonstrate the value that Florence can bring you, your team, and your patients
Automated clinical conversations
Over 10 years and through 20+ million patient interactions the team has refined Flo’s intelligent, human-like persona to create positive health-improving relationships with individual patients.
Florence is accessible and incredibly simple for patients to use – all you need is a mobile phone (no app to download!).
Florence is managed by admin and clinicians via a powerful, intelligent and secure software platform, clinically validated protocols, and extensive analytics.
Everything we do is focused on engaging patients and supporting behavioural change and self-care. This drives better clinical outcomes, better patient experience, and reduces clinical time.
Easy to roll-out
100+ successful implementations
Extensive clinical evidence
Over 110+ independent studies
Over 125+ clinical protocols
Simply tailored to local pathways
Remote patient monitoring
Deliver effective, low-cost remote monitoring with automated clinical conversations.
The Florence platform includes:
- Real-time monitoring
- Trends & escalations
- Team can text patient directly
- Outcome analytics
- EHR integration
Independently clinically proven and trusted
Florence is the only evidenced-based technology enabled care service that supports routine healthcare delivery. You can rely on Florence to deliver safe and effective outcomes as evidenced in 20 peer-reviewed journal articles and over 100 independent clinical studies.
By working with academic institutions and clinical researchers, we have robust clinical evidence not only from the UK but also from successful trails and implementations in the United States (for the Veterans Administration) and in Australia.
From the very beginning of Florence, patient safety and clinical efficacy has been our top priority.

WINNER
Driving Efficiency Through Technology
News from Florence
BLMK ICB – Improving population hypertension management using Florence
At a recent HTN Now webinar, our Chief Medical Officer Dr Jonathan Serjeant spoke with Matthew Davis, clinical pharmacist and cardiovascular disease (CVD) implementation lead
Staff Shortages: Automation of Clinical Care the Only Option
Unless you believe demand for healthcare will fall or nurses will stop retiring, there is no other option. Yes, you can automate back-office functions. Yes,
Transforming patient engagement in Virginia
In the ever-evolving landscape of healthcare, finding the balance between virtual, patient-centered, and outcome-focused care is a widespread goal. Real, sustained behavior change in patients
Supporting pregnant ladies to manage Hypertension
Anne and Becky, midwives at Great Western Hospital in Swindon, share how they have used Florence to successfully reduce appointments and better support expectant mothers
Smart With Your Heart improves patient outcomes using Florence
At Generated Health, we recently had the privilege of hosting a discussion featuring Dr. Jonathan Serjeant, Chief Medical Officer at Generated Health, and Sean Davies,
Lackey Clinic Partners with Generated Health’s Florence Intelligent Programme
Lackey Clinic, a free and charitable healthcare center, is partnering with Generated Health, which will allow the Clinic to add an innovative messaging system designed