News & Insights
Simply Plug AI Nurse Florence into Epic and Other EHRs
Think of Florence, the AI Nurse, as a trusted member of your clinical team—fully integrated into your workflow and your EHR. With just a click, you can refer one or multiple patients to Florence directly from your EHR. Once referred, Florence takes charge based on the selected protocol: engaging, managing,
Average of Three Appointments Saved per Hypertensive Patient in Staffordshire
“Not only the number of contacts, but the time taken to diagnose hypertension and effectively manage hypertension in a timely manner has helped patients and the practice.” Dr Sonnathi, Tunstall Primary Care Saving clinicians time Florence is helping clinicians save time and avoid unnecessary appointments by shifting responsibility for hypertension
Patient Engagement. The Holy Grail – How to scale it?
In September 2024, Dr. Mark Stephan, Chief Medical Officer at Equality Health, and Ingolv Urnes, CEO of Generated Health, came together for an engaging fireside chat. Their conversation explored Equality Health’s ground-breaking strides as a leader in value-based care (VBC), the challenge of patient engagement, and the role of Florence,
Higher Patient Engagement Sooner as Opt-Out Goes Live
Patient Opt-Out will replace Opt-In as the default policy for UK Florence customers from 1 October 2024, ending unnecessary confusion around the need to consent, and enabling patients to benefit from Florence’s clinical conversations from the moment they are put on Florence by their health provider. With recent changes in
AI Nurse: Why So Effective for Comorbid Diabetes & Hypertension Patients?
Better managing patients with multiple chronic conditions is becoming critical – both for patients’ quality of life and for purely economic reasons for health plans and ACOs. Here we explore why Florence the AI Nurse is so successful in managing multimorbid patients with a particular focus on the increasingly large
CHF: AI Nurse holds the key to patients’ hearts (and your CFO)
Automated Care Management Reduces Readmissions & Saves Staff Time Congestive Heart Failure (CHF) is putting patients, ACOs and health plans (particularly Medicare MA) under pressure. It is the highest costing ambulatory care sensitive condition (ACSC) in the US. One estimate suggests the total annual median cost of treating a heart
Reflections from NAACOS Spring Conference 2024: Adding Value with an AI Nurse
Ingolv Urnes and Eric Bender have had time to draw breath and think about an exciting NAACOS (National Association of ACOs) 2024 Spring Conference. VBC momentum, initially slow, now seems unstoppable, primary care is key Accelerating growth in VBC contracts is apparent looking at revenue figures from large health systems.
Time savings and improved hypertension diagnosis demonstrated in Ely.
A 6-month pilot at Staploe Medical Centre (part of Ely North and South PCN) has shown: Better Patient Engagement Since June 2023, Florence has been raising awareness of the importance of blood pressure monitoring, boosting patient confidence and developing a strong platform for significantly improved long-term clinical outcomes. Opt-in rates
AI: Don’t bamboozle me. Tell me how it actually works.
“Don’t bamboozle me, tell me how your AI actually works. How do you know it is safe?” These are great questions which I want to answer in plain English. I have also added some FAQs at the end. Florence, our Digital Nurse, engages patients in automated clinical conversations and care
Groundbreaking AI Research Partnership: Synthetic Patients and Gen AI Empowered ‘Nurse’
Generated Health and William & Mary have announced a groundbreaking agreement in the research and development of next generation AI to further ‘Automation of Care Coordination.’ The team will create ‘synthetic patient’ data to train the digital nurse ‘Florence’ using Generative AI and Reinforcement Learning. Florence automates the engagement and
AI Accelerates Automation of Care Coordination
Florence automates the engagement and management of patients through clinical conversations via text. The dialogs with patients are powered by evidence-based protocols and AI. In this article I discuss why AI-Powered Care Coordination not only delivers a better patient experience and improved clinical outcomes, but importantly frees up clinicians and
Patient Engagement: The Goal is Behavior Change and Self-Management
‘The patient is the largest and least utilized resource in healthcare’ to quote Warner Slack, the visionary physician. Unhealthy behaviors account for nearly 40% of premature deaths and substantial morbidity in the US (1) and, for most chronic conditions, modest lifestyle modifications can be impactful. Given the impact, you would
