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      Our integrated care pathways deliver lasting change, meaningful outcomes, and cost savings to our partners.

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      Proven to deliver better clinical outcomes and free up time and resources for your healthcare team

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      Clinical evidence and case studies show the value Florence provides to our partners.

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      Florence delivers precise, psychology-based, intelligent health messaging.

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Surgical pre and post op

Money

At Florence we are working with the NHS to support the 6 million+ people who are waiting for care at their hospital

50%

reduction in waiting lists due to Florence’s ability to reduce same day cancellations

Our AI-enhanced patient messaging platform ensures that patients are thoroughly prepared, informed, and at ease for their day surgery procedures.

Seamlessly fits into your current surgical workflow on a procedure-by-procedure basis, serving as a dedicated nurse to support your patients 24/7 from referral to discharge.

All our pathways adhere to Getting It Right First Time (GIRFT) pathways where available

All pathways available in multiple languages

Our pathways support your RCoA ACSA Accreditation

Just some of the pathways possible within Florence

Gastroenterology

Florence strives to guarantee that patients are thoroughly prepared for their Gastroenterology procedure, minimizing same-day cancellations caused by inadequate preparation. We can tailor the guidance based on the specific procedure.

Orthopaedics

Our orthopedic pathways provide personalized support for patients, guiding them through pre-surgery preparation such as fasting, medication adjustments, and mobility needs.  Post-surgery, the pathways offer reminders on wound care, activity restrictions, and rehab exercises, helping to optimize recovery and reduce complications. 

Urology

Before the procedure, patients receive clear instructions on fasting, medication adjustments, hydration, and any necessary pre-surgery tests, such as UTI screenings, to ensure they are fully prepared and reduce the risk of last-minute cancellations. Afterward, the pathways provide reminders for managing common urological post-procedure symptoms, such as urinary discomfort, monitoring for signs of infection, and staying hydrated to aid recovery. 

Gynaecology

Before the procedure, patients receive tailored instructions on fasting, medication adjustments, and any necessary pre-surgery tests, such as pregnancy screenings or UTI checks, to reduce the risk of cancellations and improve outcomes. After the procedure, the pathways provide reminders for wound care, activity restrictions, and hydration, along with guidance on managing common symptoms like cramping or spotting. 

Cardiothoracic

Pre-surgery, patients receive clear instructions on fasting, medication management (such as blood thinners), and any essential tests, like blood work or imaging, to optimize surgical outcomes and reduce cancellations. Post-surgery, the pathways offer guidance on wound care, breathing exercises, activity restrictions, and monitoring for potential complications like shortness of breath or infection.

The need for the right digital tools in healthcare

Giving patients the right tools to self-manage their health will go a long way to minimising waits on surgery lists and enable the health care system to meet their broader standard 18 weeks for elective care.

The NHS Ecosystem needs to adopt clinically proven tools which help manage defined patient pathways, throughout the continuum of care, that do not lead to digital exclusion of sections of society and improve workflow efficiencies.

These tools need to improve the quality and efficiency of the healthcare services provided, as well as increase clinical capacity. They need to be quick and easy to implement at pace, integrate seamlessly with existing technology and patient data, and enable better-informed clinical decisions. Using existing proven and adaptable protocols, digital tools need to deliver efficiencies across the ICS and meet unmet need- supporting patient motivation in disease ownership and therapy adherence.

Localised investment in the right digital tools and programs will help to prevent growing demand and pressure on the health and social care infrastructure.

Intelligent use of technology and modern healthcare provisions will enable change…

Introducing Florence
Intelligent Health Messaging

…the NHS needs an intelligent health messaging solution – proven to help improve patient adherence, through motivation and self-management of behavioural health. Florence doesn’t just support patients, but the everyday work load of the NHS too.

Long term condition management prior to surgery

Florence can support NHS initiatives that are focusing on tackling the backlog of elective care, at any point during the patients waiting list journey. Facilitating the return of readings and symptoms reporting, delivering educational messages, appointment reminders, medication adherence, pain management and lifestyle preparations between clinical contacts.

There are five key benefits to using Florence to support waiting list management:

Remote monitoring: Provides the clinicians with the capacity to risk manage

Lifestyle preparation: Integral part of preparing well whilst waiting i.e., weight management, Blood Pressure management, alcohol reduction and exercise

Patient education: Helps the patient to have a better understanding of their procedure and manage expectations, along with post-surgery advice

Be better connected: Allows Acute Trusts to be more connected to their waiting lists

Cost Savings: reducing hospital admissions can save your cost per patient

Clinically Proven

Our technology has been tested by more than 20 peer-reviewed journals and over 100 independent clinical studies.

Arrange a Demonstration

We'll be in touch to demonstrate the value that Florence can bring you, your team, and your patients

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Contact Us

Generated Health
Mercury House, 117 Waterloo Road
London SE1 8UL

Call: +443455050120